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Cowansville :

Bedford :

Knowlton :

St-Jean-sur-Richelieu :

450 266-6061

450 248-2911

450 243-1616

450 390-1111

panier

The Complex

Who Are We ?

DIRECTION



Mathieu Baker
President

mathieu.baker@complexefuneraire.ca

A globetrotter since his late teenage years, Mathieu perfected his management skills and understanding of human beings on both sides of the Atlantic before coming back to Canada and starting his studies in thanatology. After spending four years in Toronto in a reputable funeral home, working with a wide range of cultures and values, he went back to Quebec with a newfound sensitivity and openness that will be very useful to him in his new field of expertise. A new graduate speaking several languages, Mathieu immersed himself in his new job for a few years before buying the family business in 2007.

He first acquired a Complexe Funéraire in Cowansville and then opened another in St-Jean-sur-Richelieu. Added to this was the major expansion of the first family complex in Bedford in 2011, and the business took off with new energy. He is now a part of the fourth generation of a company that is more than reputable in the funeral industry, that continues to maintain momentum, and in which he takes great pride. Mathieu enjoys the diversity that comes with a job that meets two of his values: the human approach and communication. A father of three, it is with his family that he loves to celebrate life!

Christine Picard
Vice-President, Sales and development

christine.picard@complexefuneraire.ca

As Vice President, Christine Picard coordinates the celebrations of all the Complexes Funéraires.Like a stage director, she directs all the operations, from the meetings with families to the formation of work teams for different events. From an early age, Christine wanted to make a difference in the lives of people around her. Her good listening and management skills, thoroughness and empathy led her to work in administration, human resources and event management.

Christine makes herself useful to bereaved families. She likes to bring out the colours of the deceased and give a personal touch to each ceremony so that people will remember what this person brought them during their lifetime. She is particularly fond of the community spirit in her workplace. Christine celebrates life through yoga, running and piano, activities that help her find the balance needed to be available for her own family as well as those facing the death of a loved one.

Normand Larose
Director of Operations

normand.larose@complexefuneraire.ca

With his hotel, food services and management experience, Normand Larose is a valuable addition to the company. His customer service approach and managerial qualities have been rewarded several times over the years. As Director of Operations, he ensures that the various tasks linking staff, management and clients are carried out smoothly. Organized, meticulous, and a good communicator who is empathetic and smiling, Normand likes to add the little touch that will cheer people up despite this difficult time.

Coming from a large close-knit family, for Normand celebrating life means taking advantage of all the opportunities presented to get together and have fun. In the Larose family, death is experienced as a normal part of life, as an inevitable path that everyone eventually takes. We might as well experience it as serenely as possible and until then, enjoy the life we are given.

Liliane Ward
Controller

lilianne.ward@complexefuneraire.ca

Lilianne Ward knows the region and its people well having lived here for over 20 years. An experienced accountant, she joined the Cowansville funeral complex team in 2019. She ensures that accounting, payroll and administration are in order.

For Lilianne, celebrating life is a tribute to each individual’s unique journey. She celebrates hers in many ways, especially by travelling and spending time with her family. Her simplicity and attentive ear make her accessible to bereaved clients who are grateful for her compassionate services.

OUR TEAM



FUNERAL COMPLEX OFFICIALS

Réal Boulet

info@complexefuneraire.ca

A native of the Haut-Richelieu region, Réal has always worked with the public in a variety of jobs.A fan of trying new things, he started working in the funeral industry in 2007. After undergoing training on crematoria, he became responsible for the crematorium. He also works in preparing funerals and supports families with respect and professionalism. Empathic and discreet, he views funerals as the moment to tell the story of a life.

Now a grandfather, he enjoys going out and tinkering with his grandchildren and dancing with his wife. As he says, “it's my way of celebrating life!”

Yvon Lacoste

info@complexefuneraire.ca

A native of Cowansville, Yvon Lacoste worked for 40 years for a school board before working in the funeral industry. For the past nine years, he has been funeral director for the Complexes Funéraires Haut-Richelieu and Brome-Missisquoi. He is particularly proud of the family spirit that is present in his work team.

A discreet, patient and attentive man, he tries to give a sense of reward to the ceremony to honour all that has been accomplished in the person’s lifetime. In a word, he celebrates, with respect, a full life.

André Meunier

info@complexefuneraire.ca

André Meunier loves life in all its forms. This respectful and attentive man has worked for many years in the fields of art therapy and palliative care. He believes that recognizing beauty in all its forms is as a way of celebrating life at work. He is a warm person who offers an empathetic and comforting service to the bereaved.

Bertrand Desgens

info@complexefuneraire.ca

As funeral director, Bertrand Desgens oversees transportation and cremation while assisting advisors. His vast experience in administration and human resources management allows him to have a careful and structured approach in the different stages of his inspiring work.

A calm, attentive and courteous man, Bertrand honours the different stages of the deceased’s life in a special way in order to keep the best possible memories.

Johanne Labonté

info@complexefuneraire.ca

For Johanne, it’s important to treat people with respect and care. With an empathic smile and a friendly hello, she is ready to support you in this difficult moment of your life. Johanne likes to take as much time as needed to celebrate your loved one who has left this world.

Sonia Dumas

info@complexefuneraire.ca

Empathic and warm, Sonia Dumas informs, advises and supports families in the planning of funeral pre-arrangements. Sonia has always been eager to develop a genuine and respectful relationship with her clients. It is therefore not surprising to find her today on the Complexe Funéraire team.

Her attentive listening and good humour make her an exceptional advisor. Sonia Dumas celebrates life in her own way, by paying tribute to the human being, welcoming them for who they are, and exuding a joy of life and a real happiness to be alive!